Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your information.

Last updated: January 15, 2024

Data Protection

We use industry-standard security measures to protect your personal information.

Transparency

We're transparent about what data we collect and how we use it for our services.

Your Control

You have control over your data and can request access, updates, or deletion at any time.

1. Information We Collect

Personal Information

We collect personal information that you provide directly to us, including:

  • Name, email address, and phone number
  • Company information and job title
  • DOT numbers and carrier information
  • CDL information and driver credentials
  • Payment and billing information

Usage Information

We automatically collect information about how you use our services:

  • Log data and usage patterns
  • Device information and IP addresses
  • Location data (with your consent)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our transportation management services
  • Process transactions and manage your account
  • Communicate with you about our services
  • Ensure compliance with DOT and FMCSA regulations
  • Provide customer support and technical assistance
  • Analyze usage patterns to improve our platform
  • Send marketing communications (with your consent)

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent: When you explicitly agree to share information
  • Service providers: With third-party vendors who help us operate our services
  • Legal compliance: When required by law or to protect our rights
  • Business transfers: In connection with mergers, acquisitions, or asset sales
  • Safety and security: To protect the safety of our users and the public

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication measures
  • Employee training on data protection practices
  • Incident response and breach notification procedures

5. Your Rights and Choices

Under Texas and federal law, you have certain rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications

To exercise these rights, contact us at privacy@tacitlogistics.com.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. DOT and FMCSA regulations may require us to retain certain transportation records for specific periods. When we no longer need your information, we securely delete or anonymize it.

7. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us:

Tacit Logistics, LLC

1234 Commerce Street, Suite 500

Dallas, TX 75201

Email: privacy@tacitlogistics.com

Phone: +1 (800) 822-4801