Terms of Service

By accessing or using the Tacit Logistics platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including carriers, dispatchers, and drivers.

Tacit Logistics provides a comprehensive transportation management system that includes:

• Fleet and equipment management tools
• Load management and dispatch services
• Driver management and compliance tracking
• DOT and FMCSA compliance assistance
• Points of interest mapping for drivers
• Document management and storage
• Reporting and analytics tools

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your account information
• Keep your password secure and confidential
• Accept responsibility for all activities under your account
• Notify us immediately of any unauthorized use

You must be at least 18 years old and legally able to enter into contracts to create an account.

You agree not to use the Service to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful, offensive, or illegal content
• Interfere with or disrupt the Service
• Attempt to gain unauthorized access to systems
• Use the Service for fraudulent purposes
• Impersonate another person or entity
• Collect user information without consent

Subscription Tiers

• Carriers: Paid subscription required for full access to fleet management features
• Dispatchers: Free access to coordination and communication tools
• Drivers: Free access to load management and points of interest features

Payment Terms

• Subscription fees are billed monthly or annually
• All fees are non-refundable except as required by law
• We may change pricing with 30 days' notice
• Failure to pay may result in service suspension

The Service and its original content, features, and functionality are owned by Tacit Logistics, LLC and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain ownership of any content you submit to the Service, but grant us a license to use, modify, and display such content as necessary to provide the Service.

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We comply with applicable data protection laws, including those related to transportation and logistics data required by DOT and FMCSA regulations.

Logisense may provide educational resources, guided services, and referrals to third-party providers to assist with matters such as FMCSA registration, BOC-3 filings, UCR registration, insurance applications, and apportioned plate registration. Unless we expressly state otherwise in writing, Logisense does not complete or submit filings on your behalf. You are solely responsible for the accuracy, completeness, and timely submission of all applications, filings, and supporting documents.

Logisense is not a law firm, accounting firm, or insurance provider and does not provide legal, tax, or insurance advice. Insurance products and services are provided exclusively by licensed third-party partners. Any references or links to third parties are provided for convenience only; such parties are independent of Logisense and we are not responsible or liable for their acts, errors, omissions, quotes, or policy terms.

By using our guided services, you acknowledge that our role is limited to providing general educational materials, templates, and instructions. We do not guarantee acceptance, approval, or regulatory compliance of your filings.

Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, LOGISENSE’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE SHALL BE LIMITED AS FOLLOWS: (A) FOR CLAIMS RELATED TO OUR GUIDED SERVICES OR COMPLIANCE ASSISTANCE, THE LIMIT IS THE AMOUNT YOU PAID FOR THE SPECIFIC GUIDED SERVICE GIVING RISE TO THE CLAIM; AND (B) FOR ALL OTHER CLAIMS, THE LIMIT IS THE TOTAL FEES YOU PAID TO LOGISENSE FOR THE SERVICE DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

IN NO EVENT SHALL LOGISENSE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR REGULATORY PENALTIES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

You agree to defend, indemnify, and hold harmless Tacit Logistics, its officers, directors, employees, and agents from any claims, damages, obligations, losses, liabilities, costs, or debt arising from (a) your use of the Service; (b) your inaccuracy or incompleteness of information submitted for any filing or application; (c) your violation of these Terms; or (d) your interactions with, or reliance on, any third-party services or partners.

We may terminate or suspend your account and access to the Service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, third parties, or our business interests.

You may terminate your account at any time by contacting us. Upon termination, your right to use the Service will cease immediately.

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Any disputes arising under these Terms shall be resolved through binding arbitration in Dallas County, Texas, in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

You waive any right to participate in class action lawsuits or class-wide arbitrations against us.

We reserve the right to modify these Terms at any time. We will notify users of material changes by email or through the Service. Your continued use of the Service after such modifications constitutes acceptance of the updated Terms.